Cash App Settlement 2025: Key Details, Eligibility, and Payout Structure

In 2025, Cash App, operated by Block, Inc. (formerly Square Inc.), finalized a $15 million class-action settlement to address allegations of unauthorized account access and data breaches that affected millions of users between August 23, 2018, and August 20, 2024. This settlement aims to compensate impacted users and strengthen future data security practices.

What Led to the Cash App Settlement?

The settlement stems from multiple security incidents, including:

• A 2022 breach where a former employee downloaded sensitive user data after leaving the company, affecting over eight million users.
• Additional breaches and unauthorized access incidents in 2023, often tied to recycled phone numbers and inadequate security protocols.
• Users reported fraudulent transactions, drained balances, and poor customer support when seeking help after these incidents.

The class-action lawsuit alleged that Block, Inc. failed to implement sufficient security measures, did not promptly inform users of breaches, and was negligent in resolving user complaints.

Who Is Eligible for the Cash App Settlement?

To qualify for compensation, you must:

• Have used Cash App or Cash App Investing services between August 23, 2018, and August 20, 2024.
• Have experienced unauthorized account access, fraudulent transactions, or data breaches during this period.
• Have submitted a valid claim by the November 18, 2024 deadline, including supporting documentation such as transaction records or proof of unauthorized access.
• If you had multiple affected accounts, you could include them all in a single claim submission.

Potential Compensation: How Much Can You Receive?

Eligible claimants may receive the following benefits:

• Out-of-Pocket Reimbursement: Up to $2,500 for documented expenses related to unauthorized transactions, credit monitoring, or identity theft prevention.
• Compensation for Time: Up to $75 for time spent addressing breach-related issues, calculated at $25 per hour for up to three hours.
• The exact payout per person will depend on the number of valid claims filed and the total settlement fund.

Compensation Type  Maximum Amount      Notes

Tracking Claim Submission

Claims had to be submitted through the official Cash App settlement website by November 18, 2024. After submission, each claim underwent a verification process to determine eligibility and compensation amount.

To check your claim status and track it effectively, do the following:

• Visit the official settlement website.
• Contact the Settlement Administrator at +1-866-615-9740 or [email protected].

Payout Timeline: When Will You Get Paid?

Final court approval for the settlement was granted on January 13, 2025. Payouts are expected to be distributed within three months of this date, likely between June and July 2025, barring appeals. In the event of appeals, the payout timeline may be extended.

Additional Settlements and Regulatory Actions

Beyond the class-action settlement, Block, Inc. agreed to pay up to $255 million to federal and state regulators over deficiencies in Cash App’s oversight and fraud prevention. This includes:

• $80 million in fines to 48 state regulators.
• $55 million in fines to the Consumer Financial Protection Bureau (CFPB).
• Up to $120 million in refunds for users affected by fraud or unauthorized transactions.

These regulatory actions require Block, Inc. to implement stronger compliance measures, including improved customer due diligence and anti-money laundering controls.

Frequently Asked Questions