How to Contact PayPal Customer Service – Phone, Chat, Email & More 

Contacting PayPal customer service is easy once you know the right methods. The major support channels are phone, chat or sending a message to the PayPal Assistant, and using the dedicated email for help with suspicious emails. PayPal helpline is open from Monday to Sunday between 6 AM and 6 PM PT. There are some more ways to get help if you are a victim of scam. In this post, we’ll list all these methods, so you benefit from timely support.

How to Contact PayPal Customer Service?

You can dial the PayPal customer service phone number any day of the week to talk to a representative. If you want chat support, use the PayPal Assistant on the web or app. You can also connect with customer support by tapping the Contact button at the bottom of any PayPal page. Here, you will see the option to message and call the support team, or use the PayPal chatbot.

Phone Number to Contact PayPal Customer Service 

You can easily call PayPal at 1 (888) 221-1161. A representative is available to help you on all weekdays and weekends between 6 AM and 6 PM PT. Currently, this number is not a 24/7 customer service number.

If you have a dispute related to your PayPal credit account, use (866) 528-3733. Another way is to fill out the PayPal Credit Notice of Dispute form. It will connect you with the support team.  For chargebacks and disputes, you can call 1-402-935-2050.

Steps to Contact PayPal Support Through the App

The PayPal app makes the process of getting help very easy. Use these steps:

• Tap your profile photo. 
• Choose ”Help.” 
• Choose the issue that matches your reason for contacting support.
• If the information you’re shown doesn’t satisfy you, scroll down. Depending on the issue, you can message the support team, call it, or use the live chat option. 
• Calls are answered throughout the week between 8 AM and 8 PM CST.

How To Contact PayPal Customer Service Live Chat?

• To contact PayPal customer service live chat, sign into your PayPal account. Head to the Message Center and choose “Ask the PayPal Assistant” or “New Message.” You can then start a conversation.
• Another option is to visit the Smart Help home page. 
• Visit www.paypal.com/us/smarthelp/home.
• The Help Center will open. 
• Go to the bottom and click ”Message us.”
• Enter your issue.
• If the reply does not help you, type ‘need more help.’
• You will be assisted with the help of an agent.

The PayPal agents are available between 7 AM CST and 10 PM CST on all weekdays. They are also available between 8 AM CST and 8 PM CST Saturday and Sunday. 

Is There a PayPal Email to Get Help?

There is no dedicated customer service email address for PayPal. You can message PayPal support through online chat. The steps are the same as mentioned above. However, if you get suspicious emails from people who claim to be from PayPal, forward them to [email protected]. After that, block those senders. 

Report a Problem to PayPal

The Resolution Center in PayPal helps you when you want to report an issue, like an unauthorised activity. Here’s how to access it.

• Go to the Resolution Center after signing into PayPal 
• Click ”Report a problem.”
• Choose the payment to report and tap ”Continue.”
• Select “I want to report unauthorized activity.”
• Follow the steps on the screen to report the payment.
• If you are using the app, tap ”Activity.”
• Tap on the payment you wish to report.
• Tap ”Report a Problem.”
• Select the reason and follow the steps.

Concluding Words 

There are quite many ways to contact PayPal customer service. The most effective are phone and live chat support through PayPal Assistant. If you need additional help, use the Contact Us page or explore the FAQ section. These methods will help you resolve any kind of PayPal issue. 

Frequently Asked Questions