Posted by The Cash App makes sending money, receiving it, and investing in Bitcoin a simplistic process. But oftentimes, people encounter technical glitches and errors. It’s natural to ask the question, how do I contact Cash App on my phone during such time? You can instantly chat with a service representative at Cash App using the built-in support feature. Another way is to call the customer service team using the number 1 (800) 969-1940.
How to Contact Cash App for Free on Your Phone
To contact a live person at the Cash App support, dial the number 1 (800) 969-1940. This number will let you speak with a real support agent. But be prepared to go through some automated rounds before that. This Cash App customer service number is available between 9:00 a.m. and 7:00 pm EST. You can dial it Monday to Friday and speak with a support representative. On weekends, this number does not work.
Remember to verify your account before using this number. Otherwise, the support agent will not help you out. You must be 18 years or older to have a verified account.
Contact Cash App by Phone Through Chat
Cash App has a built-in support functionality. Using it, users can easily get answers to most queries. This chat support can be accessed as follows:
- Open the Cash App and then tap the profile.
- Next, scroll to ‘Cash Support.’
- Pick the ‘Something else’ button.
- Now, tap the topic that relates to your problem.
- Since you want to talk to a support person, tap the option to speak to a representative.
- The customer support agent from Cash App will connect with you shortly.
POINT TO NOTE – The average hold time of Cash App support by phone is 3 minutes. The average hold time through phone and chat is 6 minutes.
How to Contact Cash App Support Using Twitter (X)
Surprisingly, Cash App support experts are at Twitter also. You can find a live person to talk to on this platform. The Twitter page of the service has the name @CashSupport. Connect with the support team any day between 5:00 am to 7:00 pm PT.
Other social media channels where you can send a direct message to Cash App support include Facebook, TikTok, Instagram, and Reddit.
- On Facebook, find @SquareCash.
- On TikTok, navigate to @CashApp
- On Twitch, go to Twitch.tv/CashApp
- On Reddit, look for @u/CashAppAndi
Use the Cash App Website to Get Support
The cash app/help page is a valuable resource for getting support. Use these steps to access help on the website.
- Head to https://cash.app/ on any browser.
- At the bottom, find and press the ‘Support’ option.
- Select an issue related to what you are experiencing.
- Go by the prompts you see.
- A support person will soon connect with you.
How to Talk to A Live Person at Cash App on the Phone
Use these tips to make your experience of contacting Cash App through phone for a problem positive.
● Describe your concern clearly.
● Give complete details about what is bothering you.
● Take notes of the points mentioned by your support agent.
● Let the support person diagnose the issue patiently. Do not ask questions repeatedly.
Final Words
These are the only ways to contact Cash App on the phone. The app’s support feature is helpful, and many users have found it effective. Calling the Cash support Support agents during their active hours is another good way to get help. Let us know which method you tried to fix your problem.
Frequently Asked Questions
Navigate to the login screen of your Cash App and tap ‘Forgot password.’ Now, tap ‘Request sign-in code.’ Use the verification code you receive to set a new password and recover your Cash App account
can contact Cash App customer service between 9 am to 7 pm EST. This service is open all five days a week. At other times, use the built-in support feature to get help.
No, Cash App does not have a specific support email. The best way to contact support is by using the support feature on the app or the customer support phone number.
There is no guarantee of getting a refund if you get scammed on Cash App. You can request a refund or even dispute the transaction. But the final outcome depends on the action that the recipient who has received your money takes.
Call 1-800-969-1940 if you want to dispute a transaction on Cash App. Note that this is the only valid number to connect with Cash App support for a dispute. Do not reveal your PIN, SSN, or any confidential financial information to the support representative while talking about the dispute.