How to Contact Cash App Support via Phone, App, and email

Posted by

The Cash App makes money transfers easy and quick. Not only that, but using it, you can pay for purchases at particular merchants and even buy Bitcoin. However, while using the app, you are bound to face certain issues. One of the prominent questions on encountering any problem on the app is how to contact Cash App support.

There are four different ways to get in touch with the customer service team at Cash App. You can contact them through the app or call Cash Support on your phone. It also offers robust support on its various social media channels. You can also write a mail to the address of the service.

This article will describe contacting Cash App in detail.

1.  Get Help Using Cash App Support Number

If you prefer calling Cash App and talking to a live person directly, use the number 1 800 969-1940. This support is only available to the verified users of the app. Note that this is not the Cash App support number 24/7. The number is only available from 9:00 am to 7:00 pm EST starting from Monday – Friday.

Also, the number only works for customers above the age of 18. If you do not fall in this category, you cannot avail of the phone support for the Cash App. Calling this Cash App support phone number is only ideal if you cannot get the necessary help from the app. In the next section, we’ll explain how to contact Cash Support through the app.

2. Contact Cash App Support Through the App

If you want to speak to a support rep, another great option is to access support through the app. Navigate to to get support. On your phone, follow these steps.

  1. Open the Cash App and access its home screen.
  2. Now, choose the ‘Support’ option.
  3. After that, choose the ‘Start a chat’ option.
  4. Now, write a message explaining your query and send this message.
  5. Alternatively, you can choose a particular issue and touch the ‘Contact support’ option.

3. Contact Cash App Support Email

There is no official Cash App support email. The app only allows people to seek the help of a live agent through the phone. Another way is to go to the support page on the Cash Web website.

Here, you can get answers to issues related to accounts, sending and receiving payments, investing, Cash Card, Bitcoin, and the like. Do not trust any source on the internet that gives you an email address to reach out to the Cash App customer service.

4. Connect with Cash App on Social Media

There are six social media accounts of Cash App. Out of them, it provides support on TikTok and X or Twitter. You can use the other social media channels of Cash App to chat with the service representatives casually.

  1. On Instagram, connect with the app using @CashApp.
  2. On X, use @CashSupport and direct message the service reps. Here, they are available every day from 5 am to 7 pm PT.
  3. TikTok users can use @CashApp to chat with the service. Here, the app officials are available to answer your queries from 6 a.m. to 6 p.m. PT every day.
  4. Twitch users should use to connect with the service.
  5. Reddit users should use u/CashAppAndi to chat with the service reps.
  6. On Facebook, search for the service using the handle SquareCash.

Summing up

Cash App users often feel the need to get support while using the different features of the service. Now you know exactly how to connect with customer support staff and gain the needed assistance through various channels. If you want to learn more, contact online.

Frequently Asked Questions

How can I talk to an agent on the Cash App?

To speak with a Cash App agent, dial 1 (800) 969-1940. Another good way to talk to a Cash App agent is via the app itself. Touch Profile on the home screen of the app, choose the ‘Support’ option, and start a chat or select an issue with which you are facing problems.

How to contact Cash App support on Reddit?

Use u/CashAppAndi on Reddit to talk to Cash App support experts. Cash App has a support community on this platform where people post the concerns they are facing and get answers from Cash App support representatives.

Will Cash App refund money if I am scammed?

The Cash App does not guarantee a refund if you have been involved in a scam. You can increase the chances of getting back your money by requesting a refund. Sign into your account and navigate to ‘Activity.’ Choose the fraudulent payment and select ‘Completed.’ Choose ‘Report an issue’ and give a reason for your refund request.

Where is the customer service of the Cash App located?

The official headquarters of the Cash App are in California. You can mail them to Block, Inc., 1955 Broadway Street, Suite 600, Oakland, CA 94612.

Can I call Sutton Bank for Cash App support?

If you face any issues related to your account on the Cash App, use the number 800-969-1940. Apart from this, you can also dial the automated support line of the app at 1-855-351-2274.

Leave a Reply

Your email address will not be published. Required fields are marked *