Cash App is a renowned mobile payment app to exchanges money instantly. But sometimes problems with sending and receiving arise, which necessitates you to get professional assistance. Many users wonder how do I contact Cash App customer service?
The best way is to dial their support number, which is 1-800-969-1940. Another way to receive support is by using the ‘Contact Support’ option on the Cash App. The app is also present on social media platforms like Twitter. So you can connect with a support rep there as well.
Find out more about contacting Cash App customer service below.
1. Dial the Cash App Customer Service Number
Cash App has an official phone number through which you can speak to a real support rep. Dial 1 (800) 969-1940 to speak to a human. Dial this number during weekdays from Monday to Friday. This number does not work 24 hours. So, be sure to speak to use it between 9:00 AM and 7:00 PM EST only to resolve your concern.
Note that Cash App only has this number to offer support. The customer support rep who speaks to you on this number will never ask you for your confidential information. For example, they will never ask for your PIN, SSN, or password. If someone asks for such information, immediately disconnect the call. However, if you dial the official Cash App customer service support number, you’ll never encounter such problems.
2. Contact Cash App Support Within the App
You can also get support for your problems through the app itself. Here are the simple steps involved in getting cash support through the app.
- On the Cash App, touch your profile icon.
- Choose ‘Support.’
- After that, choose the ‘Start a chat’ option.
- Now, tell the customer support rep about the problem you are facing and get the needed help.
3. Can You Email Cash App Customer Service?
There is no official customer service email that Cash App provides. So, do not trust any email address that you find on the internet, thinking that you can use it to resolve your query. If you trust any email address and reveal your sensitive account information, it will have grave consequences. You can become a victim of a scammer.
Note that Cash App emails come from @cash.app, @squareup.com and @square.com. But you cannot use them to share your issue.
If you are keen on describing your problem to Cash App, send a letter to the following address: Block, Inc. 1955 Broadway, Suite 600, Oakland, CA 94612.
4. Contact Cash App on Social Media
Cash App is on social media platforms like Instagram, Twitter (X), TikTok, Twitch, Reddit, and Facebook. Out of them, the @CashSupport account on Twitter is the best way to resolve your problems.
The support representatives on X are available from 5 AM to 7 PM PT every day. But while sharing your problem on this platform, do not reveal any account information. If you have an issue that requires you to reveal sensitive account information, contact Cash App by phone.
To know more about Cash App on different platforms, use these handles:
- Instagram: @CashApp
- TikTok: @CashApp
- Twitch: twitch.tv/CashApp
- Facebook: SquareCash
- Reddit: u/CashAppAndi
You can talk to a live person on the Cash App using the customer service phone number. Besides, other good options are to use the built-in app support and speak with the support rep on social media. Comment below about your preferred way of contacting support.
Frequently Asked Questions
You can speak to a human at Cash App by dialing Cash App customer service number. It is 1 800-969-1940. This number works from Monday to Friday. Use it between 9:00 AM to 7:00 PM EST.
Contact a live person on your app by tapping your profile icon. Choose the ‘Support’ option and then select the ‘Start a chat’ option. Besides this, dial the official customer support number, which is 1 800-969-1940.
Cash App automatically cancels payments if it detects it is fraudulent. In this case, they refund your money immediately or within one to three business days in your Cash App balance or the bank account linked to it. But if the payment has been made by you to the scammer, Cash App does not guarantee a refund.
Your Cash App account can get locked for many reasons. These include multiple login attempts from several locations and transactions involving larger amounts. These actions make Cash App suspicious about the activities taking place in your account. So, they block it for security reasons.